Studio Policies & Guidelines

CIRCUS FIT STUDIO GUIDELINES

The Circus Fit Studio Rules, Terms & Conditions set out below are aimed to maintain and ensure a safe and fun fitness environment for our students, parents, guests, and staff. We thank you for your cooperation.

 

Enrolments

Circus Fit Studio take enrolments on a rolling basis – i.e. your enrolment will continue over into the next term unless you notify us of a cancellation.

All new students can redeem one free trial class in either Circus Monkeys, Beginner Acro, Beginner Circus or Beginner Parkour. If your child would like to try out all the different class offerings before deciding which class they prefer, you are welcome to pay for these casually.

Fees must be paid in full by the first class of term. Students will not be able to participate in class until term fees are paid. If you are experiencing financial difficulties, please contact us.

Circus Fit Studio do not offer reduced fees for anticipated absences during the term. However, make up tokens can be offered.

Circus Fit Studio does not offer refunds or credits for missed classes, a change of mind or any other reason after the start of the term. Please ensure you notify us if you will not be returning prior to the start of the term to avoid being charged for classes not attended.

Please note: You are required to make payment of your student’s classes whether they attend the class or not up until the time you notify us of your cancellation of enrolment. If a student does not return to class without notification of discontinuing, you are still required to pay for the classes, as the place has been held instead of being opened to those on waiting lists.

 

Make Up Classes for Absences

Make Up Tokens can be offered to students for any missed classes subject to the conditions set out below:

We ask that you please notify Circus Fit Studio of your absence no less than 2 hours prior to the start time of your class. Make Up Tokens are only issued where notice is given.

No refunds, credits or fee proration are given for missed classes.

Make Up Tokens are added to your account after the completion of the missed class, and then the token will appear on your account to be used.

Make Up classes can only be booked where a token is available, and therefore Make Up classes cannot be booked in anticipation of an absence - only after the conclusion of the missed class.

Make Up Tokens expire after 60 days if not used.

Make Up tokens can only be used alongside an active enrolment. Therefore, cancellation of an enrolment will result in any outstanding Make Up Tokens being forfeited.

Tokens cannot be used towards our Holiday Program sessions. 

Make up classes are subject to availability and although we do our best to accommodate make ups, class openings are not always guaranteed. Circus Fit Studio reserves the right to withhold make up opportunities for any reason at any time.

 

Cancellations due to Medical Reasons

If a student needs to cancel an enrolment for medical reasons or emergency in the family after the start of the term, a credit may be given at the discretion of Circus Fit Studio.

If you must cancel an enrolment for medical reasons, we ask that a medical certificate be supplied for the opportunity to receive a credit for any classes after notification is received.

 

Class Cancellations by Circus Fit Studio

Where the temperature reaches, or is predicted to reach 36 degrees or above, Circus Fit Studio may make the decision to cancel classes in our Circus Studio with the health and safety of students in mind. Classes in our Acro/Parkour studio will run regardless of the weather as we have air conditioning and heating in this part of our building.

Make Up Tokens will be issued for any cancelled classes due to the heat and will follow the make up policy set out above.

Classes cancelled by Circus Fit Studio for any other reason will be replaced with a make up token following the policy above. Cancellations due to a government enforced lockdown will be replaced with a never expiring make up token (reliant on an active enrolment).

 

We thank you for your cooperation and agreement with the above Rules, Terms & Conditions, and are very excited to welcome you to The Circus Fit Studio Family!

CIRCUS FIT STUDIO STUDENT WELLBEING POLICY      

Only participating students are to enter the studio class floor and utilise Circus Fit Studio equipment.

Students can be dropped off and picked up from class, however we ask that you please collect your child from inside the building, as children under the age of 12 will not be able to leave the studio without a parent or guardian present (unless arrangements have previously been made with a Circus Fit Studio staff member).


Uniform

Circus & Acro students must wear leggings (at least ¾ length) and a leotard or fitted t-shirt. Parkour students can wear tracksuits/shorts and a t-shirt. Circus Fit Uniforms are also available to purchase.

Hair shoulder length or longer must be tied up.

All jewellery (excluding stud earrings) must be removed before class as they can become caught on equipment.

 

Behaviour

Whilst our classes are provided in a safe learning environment, there are many safety precautions staff take to mitigate safety risks and reduce injuries. Student behaviour is a key element to ensure our ability to maintain control of the class and ensure safety (and fun!) of all students.

  • Always listen to your coach when they are instructing yourself or the class.

  • Push yourself to achieve goals but remember your limits and always have assistance from a coach when performing a skill outside of your comfort zone.

  • Respect other students in your class and their opportunity to learn and have fun also.

  • Don’t be afraid to ask if you don’t understand something, we won’t bite and are here to help you!

  • Use all equipment appropriately and as instructed.

  • No students are to be on any aerial equipment without the supervision of a coach.

  • Have Fun!

If any of our staff feel as though you are behaving in a manner that compromises the safety and learning opportunities of yourself or other students, our staff may request that you do not participate in part of the class. We will always provide feedback and encouragement to ensure we can all continue with the Circus Fun!

The Circus Fit Studio Guidelines and Policies are aimed to maintain and ensure a safe environment for our students, parents, guests and staff. We thank you for your co-operation.